My goal is to provide value to customers and drive our business by bringing teams together to deliver
user-centered solutions.
UX Manager @ MobileIron
2017 - Present
Zero Sign-On
Password-less login to Cloud-based applications from any device. Customers can boost employee productivity while securing access.
Led a team of 4 designers on a large scale, complex project for a new product.
Defined design strategy and instituted processes for improved collaboration and timely delivery.
MobileIron Cloud On-Boarding Experience
A streamlined and use case driven on-boarding experience with high business impact. Initiated by me in response to usability gaps discovered in research.
Successfully influenced Product Leadership to add it to roadmap
Led a team of a researcher and two designers to create the UI design based on customer needs.
Principal UX @ RSA
2014 - 2018
Helpdesk Dashboard
A simple and efficient dashboard that centralized data and actions related to several troubleshooting workflows. It reduced average time to troubleshoot by 60%
Collaborated with PM and Engineering to ensure a customer research and design led process
Built the UI vision and led the UX team on the project.
Mobile App Redesign
Enhanced user experience through quicker on-boarding, intuitive UI design and clean visual design. This resulted in increase in the app's adoption and improvement in app store rating to 4 stars.
Led design of the app's UI (iOS and Android) and a new styleguide with 2 designers
Planned and timely executed a user centered process involving diverse metrics and usability testing.